Product and Display

1. What are papercuts?

   Papercuts are very delicate, detailed and intricate works of art.  They are designs cut out of a single piece of paper.  Every part of a papercut is connected to another, and the connected lines form the picture.  Papercuts make unique gifts and elegant interior decorations.  Papercutting is a form of folk art originated in China.  The Art of Papercutting section gives a brief introduction.

   The paper cut art on SinoPaperArt is handcrafted by folk artists.  As a result, it is normal for the same design to vary slightly from one piece to another.

2. How do I display papercuts?

   Paper-cuts already attached to backing are ready-to-frame. They can be easily and beautifully framed and displayed with regular photo frames. You can also add a mat before framing. Crafts supply stores provide mats in a variety of colors.

   Loose paper cuts (those not attached to backing) offer a lot of flexibility for display. You can pick out a backing, affix the paper cut to it and then mat and frame it with a photo frame. When affixing a paper cut to backing, you most likely only need to glue a few spots in order to fix the paper cut securely onto the backing.

   An alternative to a regular photo frame is a document frame that "floats" a paper-cut artwork without backing between two clear sheets of glass. The transparency of such a frame is particularly suitable for showcasing the intricacy and detail of paper-cut art.

   You can also affix loose paper-cuts directly to windows, walls, lanterns or other surfaces.

   

3. How should I know about handling papercuts?

   Paper cuts are made of a thin piece of paper, and are very delicate.  They should be handled with care to avoid tearing.  Bending or folding does not damage papercuts.

Shipping, Returns and Taxes

1. How are orders shipped?

   Orders are typically shipped in cardboard mailers for protection during shipping.  Oversized items may also be shipped in mailing tubes.  We ship via the US Postal Service and UPS.

2. When will I receive my order?

   We usually ship in-stock items within four business days of your placing the order.  Delivery times vary depending on where you are and what shipping option you choose.  For details, please refer to the Shipping and Delivery section.

3. What are my shipping options?

   A complete description of shipping options is in the Shipping and Delivery section.

4. What is your return policy?

   We want you to enjoy your purchase from SinoPaperArt, and offer a 14-day money back guarantee.  For a complete description, please refer to the Return and Refund section.

5. How do I return an item?

   To return an item, please repackage it in the envelope in which it was shipped.  Be sure to include a copy of the original packing slip along with a brief explanation of the return.  Return to: SinoPaperArt, Summit Plaza, 370 W Pleasantview Ave #178, Hackensack, NJ 07601.  Please refer to the Return and Refund section for full details.

6. Can I cancel an order?

   If you wish to cancel an order, please send an email as soon as possible to help@sinopaperart.com.  We will cancel the order if we receive the email before the order is shipped.  Otherwise, you may simply refuse delivery.

7. Do you charge a sales tax?

   We collect a 7% sales tax on orders shipped to New Jersey addresses. We do not charge a sales tax on items shipped outside New Jersey.

Site Policies

1. Is ordering from SinoPaperArt secure?

   Yes.  This site is hosted by Yahoo!  Yahoo! employs SSL encryption to ensure data transferred between your browser and the server.  Please see the Security section.

2. What is your privacy policy?  How do you use my personal information?

   SinoPaperArt respects your privacy and will not share your personal information with any third party.  Please see the Privacy Policy section for the complete policy.